Referring To Our Service
We are committed to offering tailored support and options for your clients. Our goal is to provide exceptional, highly personalised care, working collaboratively with referrers to best support each individual.
Below, you’ll find information to help answer questions about the referral process and how we work with clients throughout their journey with The Clear Minds Hub.
What Referrals Do We Accept?
For our psychology counselling service, there is little to no wait period for most appointment times and appointments are available via Telehealth. We accept referrals for children, adolescents, and adults seeking support for a range of concerns including trauma, neurodevelopmental disorders, therapeutic support, and mental health support.
We work with:
Individuals
Clients with NDIS funding: self-managed and plan-managed
Sessions via telehealth for psychological counselling
In-person support work available across Melbourne
Further information on the areas of presentations we support can be accessed here
Referrals for Medicare
For our psychology counselling service, if a client wishes to claim Medicare or other insurance rebates, they will require a referral from their GP, Psychiatrist, or Paediatrician. To refer a client to our practice under Medicare, please provide the following:
Referral Letter – A written letter outlining:
The reason for the referral
Details of the client’s presentation
Copy of the Treatment Plan – A copy of the client’s Medicare treatment plan, such as:
Mental Health Care Plan
Chronic Disease Management Plan
Support Coordinators and Plan Managers
If you have any questions about our service in order to see if it is the right fit for a participant, please contact us on 0421 322 047 or admin@theclearmindshub.com.au.
Email Referrals
Please email referrals to admin@theclearmindshub.com.au, in which clients will be contacted to book in their initial consultation.
